You should point out any damage to surfaces during walkthrough and before service begins. Maid in Hoboken is sometimes called in to correct damage that was already there or that another cleaning company was responsible for. Maid in Hoboken reserves the right to photograph damaged or excessively dirty areas. In areas of the home with extreme clutter, Maid in Hoboken reserves the right to skip those areas in order to avoid damaging items or injuring our cleaners. Surfaces such as hardwood floors and natural stone should be in good condition and ready to clean without causing harm to the surfaces when using a neutral pH cleaner.