In the event that you reschedule, skip, add or cancel your service, we ask that you give us 24-hour notice. Without 24-hour notice, you will be charged a $40 cancellation fee. Cancellations on the same day of service, for any reason, will be charged the full rate of service. All cancellations must be made through our office. NOTE: All cancellations will also cause the rate for your next cleaning to increase to the next level For example: If you are serviced weekly and you skip a service, you will have to pay the bi-weekly rate for your next cleaning. If you are serviced bi-weekly and you skip a service, you will pay the monthly rate for you next cleaning.